Reports and links from last year's Conference
Attendees at ITSM12, itSMF UK's 21st anniversary 2012 conference, have declared the event a resounding success, with around 900 delegates, speakers, sponsors and exhibitors gathering at the Novotel London West in Hammersmith for two days of exceptional service management presentations and networking. Read more here...
And the winner is…
Many congratulations to this year's Service Management Award winners - a full list of winners and finalists (with photos) can be found at http://www.itsmf.co.uk/Conference/2012Conference/itSMF_UK_Awards_2012.aspx
Smile - you're on camera
All the official Conference photos are here -
http://conference.itsmf.co.uk/photos.html?event=4
Opening and closing videos
Our opening video and the closing summary of events:
Opening http://www.youtube.com/watch?v=ceF3PAfxM7U
Closing http://www.youtube.com/watch?v=D0DhQqt_aJM
The Best Management Practice Flashmob
A surprise for all during the Awards Dinner reception
https://www.youtube.com/watch?v=ceM9zzaj7YM&feature=plcp&trackid=000134
The Conference Guide
Full details of the agenda, speakers, sponsors and exhibitors - Conference Guide 2012
Some personal views and blogs from Conference Attendees
if you have a blog to add, please contact mark.lillycrop@itsmf.co.uk)
ServiceDesk 360: ITSM12 - the crucial lessons (James West)
http://www.servicedesk360.com/featured-articles/itsm12-the-crucial-lessons/
Core ITSM (James Finister)
http://coreitsm.blogspot.co.uk/2012/11/itsm-12.html?m=1
Core ITSM - my first ITSM Conference (Andrea Kis)
http://coreitsm.blogspot.co.uk/2012/11/my-first-itsm-conference.html
What a load of balls - report on the CSI SIG session (Jane Humphries)
http://www.itsmf.co.uk/News/Events/CSISIG-ITSM12-ConfPres.aspx
We are Borg…resistance is futile! (Paul Wilkinson)
http://www.gamingworks.nl/we-are-borg-resistance-is-futile/
And finally... dates for the diary
ITSM Software Tools Forum - London 25th January (attendance free for ITSM12 delegates if you book by the end of November)
ITSM13 - 4th and 5th November 2013, at the ICC in Birmingham. See you there!
