The IT Service Management Awards Dinner
Our prestigious awards night took place on Monday 9th November at our annual Conference in Birmingham. The awards recognise outstanding achievements and significant contribution to the world of IT Service Management, showcasing the people and organisations that are at the forefront of the IT Service Management industry. This year entries doubled that of last years, with a tremendous level of quality, coming from a wide variety of organisations. A fantastic time was had by all with a fantastic atmosphere on the night, which was helped along by our Awards host John Inverdale, who provided many laughs. And the winners are:
Student of the Year: ISO/IEC 20000 – Malcolm Ashton, Execit Management Ltd
Student of the Year: ITIL – Tony Williams, NHS Ashton, Leigh and Wigan and Donovan Pearce, Roche Products Limited
Trainer of the Year – Mike O’Brien, Remarc (now part of QA)
Submission of the Year – End-to-End Service Reporting submitted by Ian MacDonald, The Co-operative Financial Services
Service Innovation – Systems Thinking, Stockport Council
Service Management Champion – Terry Hodge, Logica
IT Service Management Project – BT Global Services, Major UK Network Programmes – CSIP Enterprise
Paul Rappaport Award for Outstanding Contribution to Service Management – Philip Montanaro, HP
View:
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The presentation from the evening which highlights details of each award, the finalists and the winners for each award. itSMF UK Awards Presentation.
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