itSMF Service Management Awards 2008
WINNERS
itSMF Student of the Year - ITIL V2 - sponsored by APM Group
Winner : Graham Lampen, The Virgin Atlantic Airways Ltd
(L-R Shaun Williamson, Graham Lampen, Pete Bayley, BCS/ISEB)
itSMF Student of the Year - ITIL V3 - sponsored by The Best Management Practice Partnership
Winner : Jonathan Withers, Independent (accepted on Jonathan's behalf by the training provider QA-IQ)
(L-R Shaun Williamson, Jeff Payne, QA-IQ, Richard Pharro, CEO APMG)
itSMF Trainer of the Year - sponsored by The Best Management Practice Partnership
Winner : Caspar Braithwaite, Remarc
(L-R Shaun Williamson, Caspar Braithwaite, Richard Pharro, CEO APMG)
Comment from the Winner "Overjoyed! Overwhelmed to be nominated, overwhelmed to be shortlisted and very very proud to have won this year!"
Innovation of the Year
Winner : "The World's first Masters Degree in IT Service Management, University of Nothampton
(L-R Shaun Williamson, Susan Bailey, Richard Morgan, Award Chair)
Comment from the Winner "I am absolutely thrilled, we worked really hard in the last few years trying to bring ITIL and IT skills to young people and make them ready for a career in the industry."
itSMF Service Management Champion of the Year
Winner : Steve Denham, Fujitsu
(L-R Shaun Williamson, Steve Denham, Sharon Taylor)
Comment from the Winner "I was completely blown away! I had no expectations to win at all. I am really really pleased for the service management team, these guys deliver on a day to day basis, so this is really for them â€" and they deserve it."
Submission of the Year
Winner : "Lean Working in Service Management", Lloyds TSB
(L-R Shaun Williamson, Ashley Hanna, Andrew Mullen, Natallie Welch)
Comment from the Winner "We are absolutely delighted to win, to be honest it was the cherry on the cake as it's been a fantastic year for IT service delivery and Lloyds TSB."
Project of the Year
Winner : "ISO 20000 Programme", European Central Bank (ECB)
Comment from the WinnerJean-luc Gerardy, "We are happy to win this award as we have all been working very hard â€" the pressure is now relieved for a little while."
Paul Rappaport of Lifetime Achievement in IT Service Management
Winner : Sharon Taylor
(L-R Shaun Williamson, Sharon Taylor, Maggie Kneller, Keith Aldis)
Comment from the Winner "I think for any of us in this industry the pinnacle of our careers is to win an award like the Paul Rappaport award. I am extremely honoured that the work I have done over the last few years was thought important enough to deserve an award like this".
