Session Details

A New Dawn for Connected Service Management: The Convergence of IT Service Management with IT Asset Management

Title:	A New Dawn for Connected Service Management: The Convergence of IT Service Management with IT Asset Management
Topic/Stream:	3
Presentation Synopsis:	Numara Software has recently conducted a comprehensive survey through independent research organisation, Freeform Dynamics, that investigates the IT management challenges facing businesses today and the expected challenges of tomorrow, specifically in the areas of Service management, License Management, and the Asset management lifecycle. The results gathered from over 150 companies throughout Europe highlight a number of interesting issues, findings and recommendations. This presentation highlights the key findings from the report and offers a pragmatic view of how IT departments can transform the service they offer to their customers.
Speaker/Organisation:	Tim Pollard
Organisation:	Numara Software
Session Date:	Tuesday, 09 November at 10:50
Speaker Biography:	Managing Director, EMEA

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