Session Details

What Should My Capacity Plan Contain

Title:	What Should My Capacity Plan Contain
Topic/Stream:	Tips & Techniques
Presentation Synopsis:	Many organisations are now adopting Capacity Management processes. The key deliverable of the Capacity Management process is the capacity plan. For those new to Capacity Management, the question often posed is ‘What information should my capacity plan contain?’ This presentation offers practical assistance to those looking to deliver a Capacity Plan using real world examples from numerous client engagements. The challenges associated with delivering a capacity plan and inertia around capacity plan findings are discussed. Guidance is also provided on the frequency of capacity plan releases and effective communication methods for delivering the key messages of the plan to senior management.
Speaker/Organisation:	Danny Quilton
Organisation:	Capacitas
Session Date:	Monday, 08 November at 11:50
Speaker Biography:	Danny Quilton is a capacity planning and performance management specialist with 13 years experience across a broad range of industries including airline, media, banking, retail and telecommunications. As a co-founder of Capacitas, Danny has established a number of capacity and performance management training courses, which have been recognised for their industry leading content. Danny has delivered capacity management solutions across a wide range of technology fields. Danny has presented at itSMF events worldwide and UK Computer Measurement Group (UKCMG) events. He has contributed articles to a number of publications including "Venture" and ".net" magazines. As a co-founder of Capacitas, he has advised a number of clients including easyJet, Carphone Warehouse, National Australia Bank and BSkyB.

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