Last Years Winners

Our prestigious awards night took place on Monday 9th November 2009 at our conference in Birmingham. The awards recognise outstanding achievements and significant contribution to the world of IT Service Management, showcasing the people and organisations that are at the forefront of the IT Service Management industry.

Th entries received in 2009 doubled that 2008, with a tremendous level of quality, coming from a wide variety of organisations. A fantastic time was had by all with a fantastic atmosphere on the night, which was helped along by our Awards host John Inverdale, who provided many laughs. The winners were:

Student of the Year: ISO/IEC 20000 – Malcolm Ashton, Execit Management Ltd

Student of the Year: ITIL – Tony Williams, NHS Ashton, Leigh and Wigan and Donovan Pearce, Roche Products Limited

Trainer of the Year – Mike O’Brien, Remarc (now part of QA)

Submission of the Year – End-to-End Service Reporting submitted by Ian MacDonald, The Co-operative Financial Services

Service Innovation – Systems Thinking, Stockport Council

Service Management Champion – Terry Hodge, Logica

IT Service Management Project – BT Global Services, Major UK Network Programmes – CSIP Enterprise

Paul Rappaport Award for Outstanding Contribution to Service Management – Philip Montanaro, HP