What is the role of the itSMF in Best Practice development?
The itSMF globally play a pivotal role in getting people together with an interest and aptitude in the subject of IT Service Management. The networks which have been forged within (and between) the chapters means that there is a balanced view in the information which is published or talked about at events. All levels of experience should benefit from getting involved.
The UK chapter of the itSMF have always been heavily involved with the development of ISO/IEC 20000.The itSMF have strong links with the BSI and ISO.
