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Self Assessment

The self-assessment questionnaire was developed by the Office of Government Commerce (OGC - formerly the CCTA) as a way of understanding an organisation's level of adoption of best practice within IT Service Management.
 
This version of the self-assessment questionnaire is based on the best practice guidelines given with ITIL version 2.
 

Here is a link to the  Self Assessment ITIL V2 Questionnaire (which is hosted on a separate website).