ITIL V3 Glossary & Acronyms
The updated ITIL V3 Glossary, published by OGC, is now available for download via the link below:
Download: ITIL V3 Glossary (Adobe PDF)
The Associated V3 Acronyms document, published by OGC, is also available for download below:
Download: ITIL V3 Acronyms (Adobe PDF)
