Josh Gibbison
Membership Administrator
Biography
Description of Role and Responsibilities:
I am responsible for dealing with the large amount of member's renewals requests and general queries that they may have. I produce invoices and update the membership part of the system on a regular basis. Also, I am going to be starting to take the minutes at the meetings I will be attending.
I also deal with the ISM renewal system and help their members with any problems they may have. I am still learning as I am new to the job but am looking forward to be able to meet all the challenges of the job independently.
Average Day:
My average day starts with trawling through emails. Then I move on to printing off the membership renewals from the website and creating invoices for them on Sage. Then I update the database so that everything is in order on the system. I also dedicate my time to the Institute renewals and the updating and invoicing that that involves.
What do you enjoy most?
I enjoy talking to our members and trying to solve their queries. I like that the queries are all very different and this gives me a chance to find out more about the system and the organisation. Furthermore, I quite like the office environment that I work in!
