How itSMF UK Operates
The itSMF in the UK is primarily run by its membership through the Management Board and its committees. There are strict rules governing the make-up of the Management Board, membership voting rights and mechanisms and appropriate behaviour.
The intent is to maintain total independence from any influence and remain completely open to membership scrutiny. The following is a summary of some of the key elements contained in the organisation paper. Volunteers automatically receive a copy on joining; members may see a complete copy in the members-only part of the web site or obtain a copy from the itSMF office.
Our Vision
To be the premier community for leadership in IT Service Management.
Mission Statement
To provide a forum for our membership to enable them to exchange views, share experiences and participate in the continuous development and promotion of best practice and standards, through a range of services that delivers significant value to their enterprises.
Corporate Objectives
- Establish and maintain a membership base, covering the widest professional IT and business interests.
- Represent the interests and views of the membership base.
- Provide a forum for bringing together users, suppliers and other stakeholders of IT services and products.
- Support and influence and, where appropriate, produce and publish best practice standards and guidelines for IT service management, such as the IT Infrastructure Library (ITIL) and emergent national and international Standards, e.g. ISO/IEC 20000 and ISO/IEC 19770.
- Increase the level of professionalism within the industry through:
promotion and development of globally recognised qualifications.
an "Institute" to which registered practitioners can belong.
- Develop a growing portfolio of services that deliver real benefit to the members.
- Recognise and reward individuals and organisations that make significant contributions to the advancement of best practice, Standards and professionalism in the IT Service Management field.
- Maintain financial viability.
- Increase the general awareness of IT Service Management.
Membership
Members may be an Individual or a company.
Individual Membership is suitable for anyone wanting to discover what itSMF UK has to offer, such as independent consultants. These individuals will pay a one off fee, which allows access to benefits such as the member's area, discussion forums and members only discounts
Company Membership is based on users rather than the organisation itself. All members will pay an annual base cost, which allows the organisation access to membership and registers the organisation as a member for a one year membership period. Thereafter, the organisation can select the number of individuals they wish to receive itSMF UK's benefits through one of many packages
