Regional & Special Interest Groups

ITSMF UK has a network of regional and special interest groups (SIGs) that offer a valuable forum for discussion of topical issues.

All groups are run by member volunteers and their events are free for all ITSMF UK members to attend. Members can attend any regional or SIG meetings around the country, no matter where they are located.

Groups run a varied mix of face-to-face meetings and online discussions/events. SIGs also get involved in preparing and publishing articles, case studies, and white papers, aiming to contribute to thought leadership on their topics and help the further development of service management best practice.

See the events calendar for details of all upcoming group meetings. Copies of speakers’ presentations can be found after each event in the reference section of this website.

Regional groups & contacts
	Chair	Email	Twitter
London & South East	Alex Wood, John Lewis Partnership	Send a message to Chair View forum	#itSMFUKLSE
South West & Wales	Simon Hodgson, Sopra Steria	Send a message to Chair View forum	#itSMFUKSWW
Midlands & East Anglia	Dave Backham,Soliloquy	Send a message to Chair View forum	#itSMFUKMidEA
North	Jennifer Smith, BJSS	Send a message to Chair View forum	@itSMFUKNorthReg
Scotland	Mark Temple, University of Glasgow	Send a message to Chair View forum	#itSMFUKScotReg
Northern Ireland	tbc	Send a message to Chair View forum	#itSMFUKNIreReg

Special interest groups & contacts
	Chair	Email	Twitter
Service Transition	Matt Hoey, Grant Thornton	Send a message to Chair View forum	@transitionsig
Service Level Management	Tony Oxley, Rolls Royce	Send a message to Chair View forum
Service Design	Suzanne Slatter, Sopra Steria	Send a message to Chair View forum
Problem Management	Barry Corless, Global Knowledge	Send a message to Chair View forum
Service Integration (SIAM)	Andy Turner, Fujitsu	Send a message to Chair View forum
Continual Service Improvement (CSI)	Phil Green, Independent Consultant	Send a message to Chair

These are our current SIGs but we are always keen to start new specialist groups. If you’d like to set up a new group on a particular topic, please get in touch with the office and we’ll make it happen!

Speaking at or hosting a Forum event

We’re always keen to hear from companies or individuals interested in being a speaker, hosting an event, or sponsoring an event. Please contact Teresa Corre at the office.

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ITSMF UK has a network of regional and special interest groups (SIGs) that offer a valuable forum for discussion of topical issues.

Regional groups & contacts

Special interest groups & contacts

Speaking at or hosting a Forum event