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ITSM17 - Call for Presentations

It's time to share your expertise - deadline now extended!

This year Europe’s leading IT service management conference will be moving to an exciting venue in the North West – Manchester Central – on 20th and 21st November, offering the usual broad range of thought-leading sessions and keynotes, industry exhibition and networking opportunities.

Please put the date in your diary — or book now and take advantage of our Early Booking Offer until 30th June.

This year, our theme is Digital Transformation. Why not share your experience with other attendees and put forward a presentation for one of our focused break-out streams?

  • DevOps — how DevOps works within ITSM and alongside existing ITIL processes
  • Cloud — the reality of managing services in the cloud environment, including IoT, Big Data, Cyber
  • ESM — how (IT)SM can be used and developed beyond IT; the interfaces and approaches available, service management in action across the enterprise
  • Customer experience and BRM — helping the business to the transform the experience of its customers, employees and partners in every area of operation.

Full details can be found in the ITSM17 Call for Presentation Guidelines.

Please read the guidelines carefully before completing the e-form below and remember to let us have your application by the extended deadline — 10th May. Don't worry if you're not sure which stream your session belongs to - just select the closest fit.

If you have any problems with submitting, please contact

We look forward to hearing from you!

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21 Easthampstead Road
Berks RG12 1JS

Tel: 0118 918 6500

Fax: 0118 969 9749

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